Refund Policy

We know you like things to work, so we don't build anything that doesn't. Simple.

So now that we've whetted your appetite, let's investigate some Licensing Options

Try before you buy

As you know, all our DNN modules have fully functional trial versions available. Please EVALUATE OUR PRODUCTS BEFORE PURCHASING a license.
If you can demonstrate to us that the product you have purchased from us does not work due to technical issues related to our development and that you have sought support for this and you have not received instructions, bug fixes or assistance on how to fix the issue, you have our apologies...

We refund only if the product fails to function as advertised

We have every incentive to keep you happy by providing quality products and service. To promote customer satisfaction, we reserve the right to refund only if the software product fails to function as advertised. The eligibility for a refund may depend on the type of license, product, payment method and duration since purchase.
  • We will provide refunds within 30 days of purchase of a Standard license.
  • We do not offer refunds for any type of license other than Standard.
  • We do not offer refunds for any type of license of Web Sharp and App Sharp.
  • We do not offer refunds for any type of license paid using the PlatiOnline payment method.
We ask for your patience and understanding in allowing us the opportunity to resolve any issues you might have. Thank you! :)